Oracle Fusion Middleware: Running RDA - Remote Diagnostic Agent(RDA) - RDA Çalıştırmak

RDA is a utility to be used to gather information that will aid in problem diagnostics. When we open an SR to Oracle, they will surely be requesting RDA analysis. This will surely shorten the duration for Oracle to provide a solution to the present error. Besides collecting logs is an integral part of chores that is requested by Oracle Support Team.

It is also a great to document what is on our system and how it is formed. It can be run against any number of Oracle tool such Oracle Database, Hyperion, Oracle BIEE and etc...

Once it is installed, rda.sh is run and it starts to gather information. Then the information can be put into Oracle Support(Metalink)

I also had an other article about RDA for EBS diagnostic purposes.

Below, supported products are listed for RDA.

Products Supported

RDA collects information that is useful for diagnosing issues related to the following Supported Oracle products

• OLAP Products (Express Server, Financial Analyzer, and Demand Planning Server)
• Oracle Application Server (iAS 1.0.2.x/9.0.x/10.1.2.x/10.1.3.x,10.1.4.x,WebLogic Server (WLS) Release 9.x and 10.x,11g (WLS), HTTP Server,WebCache,J2EE/OC4J)
• Oracle Billing and Revenue Management products
• Oracle BPEL Process Manager
• Oracle Collaboration Suite (Email Server,Calendar,Discussions,Content Services,Workspaces,WebClient,and Wireless)
• Oracle Data Integrator
• Oracle Developer (Forms and Reports)
• Oracle Ebusiness Suite 11i and 12
• Oracle Enterprise Content
• Oracle Enterprise Single Sign-on
• Oracle Enterprise performance management (Hyperion) products
• Oracle Guardian
• Oracle Identity Management products
• Oracle JDBC/PRO *C/ODBC and other development client related information
• Oracle Management Server and Intelligent Agent (Grid Server, Agent Server, DB Control)
• Oracle Networking products
• Oracle RAC Cluster (Single/Multiple Nodes, Automatic Storage Management, Oracle Cluster File System, Data Guard)
• Oracle RDBMS Server (Standard and Enterprise Editions)
• Oracle Retail (Retek)
• Oracle SQL*Plus/iSQL*Plus
• Oracle TimesTen In-Memory Database
• Oracle Universal Archive (11g)
• PeopleSoft
• Siebel

How To Download?

First we have to download the RDA.zip which can be accessed using the link in the References section.
RDA is also shipped with multiple Oracle products, for instance: Oracle Fusion Middleware, Oracle Communications Billing and Revenue Management, Oracle Configuration Manager, RAC and DB.

For example in Oracle Fusion Middleware it comes under the $MW_HOME/oracle_common/rda. To check if we have a proper installation of Oracle RDA we need to go to RDA Home and execute "rda.cmd -cv" in a Windows Environment which will control the directories. 

The result will be in the "output" directory. The required information can be started from index.html page.

References:

Oracle Support RDA -
https://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=180849391182810&id=314422.1&_afrWindowMode=0&_adf.ctrl-state=lo7kefmoz_115 - Doc ID 314422.1

https://support.oracle.com/epmos/faces/DocContentDisplay?_afrLoop=190383470244444&id=1498376.1&_afrWindowMode=0&_adf.ctrl-state=15trm3fo54_88
 - Doc ID:1498376.1