Oracle E-Business Suite: Workflow Mailer Setup, Startup And Configuration To Send Mail in EBS 12.2.* - EBS R12.2'de Workflow Mailer Başlatmak ve Mail Atmak İçin Konfigürasyonlarını Yapmak

After a fresh installation of our Oracle EBS 12.2.4 environment, we wanted to do a workflow configuration. To do that, we had to start the Service Component for the Workflow Mailer. It is opened from System Administrator>Workflow>Notification Mailers and then start  "Workflow Notification Mailer.

However when we tried to do that, we were denied with the following error.'Service Component Container is not running'

Since the service is not started, the agent is not running either. Therefore we have to have that Workflow Agent Listener Service started and the start Worklfow Mailer Service.

1-We click on Site Map>Generic Services> Generic Service Component Container

We start both Workflow Agent Listener Service and Workflow Mailer Service.

2- After that we return to the first screen and then start it up again.

Configuration:

For configuration; We need to go the Workflow Notification Mailer Status by clicking System Administrator>Dashboard>Workflow Manager and edit Workflow Notification Mailer and fill out the following inputs in the picture.

Outbound EMail Account(SMTP)
Server Name: The hostname of the mail server.
Username: Account name defined in the mail server.
Password: Can be kept empty or if there is a passowrd for the username, then the password should also be entered.

Inbound EMail Account(IMAP)
Server Name: The hostname of the mail server.
Username: Account name defined in the mail server.
Password: Can be kept empty or if there is a passowrd for the username, then the password should also be entered.
Reply-To Address: The email address that is going to be written in the mail. If the mail is going to be replied then when the reply button is clicked the input given in this part of the configuration is displayed.

If we are only going to send mails and wont be receiving any mails then Outbound Emial Account(SMTP) is the only thing that is required to be filled.

References:
1-  'Service Component Container is not Running' when Trying to Start Workflow Components (Doc ID 733335.1) 
Starting Workflow

2- Workflow Configuration Issues 
http://www.citagus.com/citagus/blog/r12-ebs-workflow-notifications-mailer-config-issues/

3- Workflow Documentation 
https://docs.oracle.com/cd/E18727_01/doc.121/e12894/T202991T207026.htm
https://docs.oracle.com/cd/E18727_01/doc.121/e12903/T319398T403947.htm

4- Community Discussion:
https://community.oracle.com/thread/2314327